Return & Cancellation

1. Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer the following return policy:

• Return Period: You can return the products within [14 days] from the date of delivery for a full refund or exchange.
• Eligibility for Return: The product must be in its original, unused condition with all packaging intact (e.g., labels, tags, and boxes).
• Non-Returnable Items: Some products are non-returnable for hygiene or safety reasons (e.g., underwear, cosmetics, perishable goods). These items will be clearly marked on the product page.
• Return Process: To initiate a return, please contact our customer support team at [srfrzdotcom@gmail.com] or [9718433541] with your order details. We will provide you with a return authorization and instructions on how to return the product.
• Refund Method: Once the return is received and inspected, we will process your refund to the original payment method. Please note that the processing time may take [14] business days.
• Shipping Costs: The customer is responsible for return shipping costs unless the product is defective or damaged.

2. Cancellation Policy

We understand that plans can change. If you need to cancel an order, we offer the following cancellation policy:

• Cancellation Before Shipment: You can cancel your order free of charge before it is dispatched. Please contact us immediately at [srfrzdotcom@gmail.com/9718433541] if you wish to cancel the order. If your order has not yet been shipped, we will process the cancellation and issue a full refund.
• Cancellation After Shipment: If your order has already been shipped, we will be unable to cancel it. In this case, you can still return the product (subject to our return policy) once it is delivered to you.
• Partial Orders: If your order contains multiple items, you may cancel individual items. Please contact us as soon as possible to request a partial cancellation. If the items have already been shipped, the cancellation request will not be accepted, but you may return the items according to our return policy.

Please note that certain promotional or discounted orders may be subject to specific cancellation or return terms, which will be indicated on the product page or at checkout.